Fulfillment and Company Store Planning Guide
If your team orders branded merchandise throughout the year, you may need a company store, help storing and shipping products, or both. A store lets your employees or customers choose approved items. Fulfillment handles the stock, kit assembly, packing, and shipping behind those orders. Use this guide to discuss the services you need with us.
Choose the Services You Need
Tell us who will place orders, how often you expect them, and where your merchandise needs to go. These details help us review the right arrangement for your program.
Company Merchandise Store
Give your employees, branches, or customers a place to choose approved items. Decide who can order, which products they can see, and who approves or pays for each order.
Managed Inventory
Plan the stock your team will use throughout the year. Set starting quantities, track sizes and colors separately, and agree on when to reorder.
Warehousing
Discuss where your merchandise will be stored between deliveries. Confirm who owns the stock, how incoming items are counted, and how storage is charged.
Kitting
Bring several items together in welcome boxes, event packs, or gifts. Specify every item, insert, package, and size variant in the packing instructions.
Pick and Pack
Your orders may call for different combinations of stocked items. Agree on how the correct products and quantities will be selected, checked, and packed.
Delivery to Each Recipient
Your shipments may go to individual employees, customers, or several offices. Confirm address collection, delivery dates, tracking, and how undeliverable parcels will be handled.
For example, a new-hire program might combine a merchandise store for size selection, stocked apparel, a welcome-kit packing list, and delivery to each employee. A single event may only need kit assembly and one bulk shipment.
Plan Your Ordering and Fulfillment
- Decide who and what the program is for. Tell us about your audience, order method, products, expected volume, destinations, and launch date. Decide which parts your team will handle and which support you need.
- Approve the merchandise. Confirm products, artwork, proofs, quantities, sizes, and colors. Ask for a quote that separates merchandise, setup, storage, assembly, packing, and shipping costs where applicable.
- Agree on receiving and storage. Specify how incoming quantities, shortages, and damaged items should be recorded. Set rules for storing and releasing the stock.
- Confirm packing instructions. List the contents of each kit, the order of assembly, inserts, and packaging. Decide how substitutions or missing items will be approved.
- Set the shipping rules. Confirm the order cutoff, dispatch schedule, carrier service, address checks, and receiving restrictions for each destination.
- Agree on reports and reorders. Decide how often you need updates on stock, orders, costs, and delivery problems. Assign responsibility for approving replenishment and resolving returns.
What to Share With Our Team
| Input | What to provide |
|---|---|
| Audience | Who can order or receive merchandise, including any groups with different product choices. |
| Products | The item list, sizes, colors, artwork status, and any existing stock. |
| Volume | The launch quantity and expected recurring orders, including seasonal peaks. |
| Inventory | Who buys and owns the stock, the starting quantities, and when replenishment should be reviewed. |
| Kitting | The contents of each kit, inserts, packaging, and variations by recipient. |
| Destinations | Whether orders go to one site, several offices, or individual addresses. |
| Timing | The launch date, ordering windows, and required delivery dates. |
| Reporting | The order, inventory, cost, and exception information your team needs. |
| Recipient data | How addresses will be supplied, who needs access, and your retention and deletion requirements. Agree on the transfer method before sending a recipient list. |
| Returns | Who approves replacements and what should happen to returned, damaged, or unused merchandise. |
Company Stores and Fulfillment Support
Logo Expressions is part of Specialized Office Systems. You can discuss its company store services and warehousing and fulfillment services together with our team when planning your merchandise program. Ask about store access, stock ownership, storage charges, and the shipping schedule for your program.
Discuss Your Merchandise Program
Contact our team with your audience, products, expected order volume, destinations, and launch date. Include whether you need an online store, storage, kit assembly, shipping support, or a combination.